Manage Orders on Salla via API: Best Practices

Developing integrations with popular eCommerce platforms is essential for eCommerce software vendors aiming to stay ahead in a competitive market. Platforms like Salla, a leading eCommerce solution in the Middle East, have garnered significant attention for their user-friendly interface and robust functionality. In fact, over 500,000 businesses use Salla to manage their online stores and enhance their eCommerce capabilities. Therefore, integrating your software with Salla is a smart move. It not only allows you to expand your reach but also provides a seamless experience for both you and your clients. In this article, we’ll explore why integrating with Salla is advantageous, how to manage orders on Salla via API efficiently, and how API2Cart simplifies this process.

Moreover, as the Middle Eastern eCommerce market continues to grow, platforms like Salla play a pivotal role in supporting businesses looking to reach more customers and streamline their operations. Consequently, developers are increasingly focusing on integrations that enable software solutions to connect seamlessly with Salla. This ensures maximum efficiency and allows businesses to tap into the region’s burgeoning market potential. By leveraging API integrations, you can significantly reduce manual effort, automate workflows, and ensure your solutions remain scalable in the face of rising demand.

Why Focus on Salla?

What makes Salla a dominant eCommerce platform in the Middle East?

Salla is one of the fastest-growing eCommerce platforms in the Middle East, known for empowering businesses to establish their online presence. Some key statistics about Salla include:

• Popularity: With thousands of merchants relying on Salla, it has established itself as a dominant player in the Middle Eastern eCommerce landscape.

• Ease of Use: Known for its simple interface and flexibility, Salla enables businesses to launch and scale online stores efficiently without technical complexities.

• Wide Range of Features: Salla offers a comprehensive suite of tools for inventory management, payment processing, shipping, and more. These features make it a one-stop solution for online retailers, further boosting its appeal to businesses.

How can integrating with Salla benefit eCommerce software vendors?

For eCommerce software vendors, integrating with Salla presents a significant opportunity to tap into a growing market of merchants eager to streamline their operations. Whether you specialize in inventory management, order processing, or shipping solutions, connecting with Salla can significantly expand your customer base. This connection enhances your software’s value proposition, positioning it as an essential tool for businesses looking to enhance their eCommerce operations.

The Importance of Managing Orders on Salla

Efficient order management is crucial for any eCommerce software. Here’s why accessing and managing orders on Salla can elevate your software’s capabilities:

• Order Tracking: Enable merchants to monitor the status of customer orders in real-time.

• Inventory Syncing: Prevent stockouts by automatically updating inventory levels based on order data.

• Status Updates: Notify customers of their order status, enhancing the overall shopping experience.

• Reporting: Generate insightful reports on order trends, helping merchants optimize their strategies.

By developing robust order management capabilities for Salla, your software can deliver enhanced value to its users.

Challenges of Salla API Integration

While Salla offers powerful tools, integrating with its API can be challenging without the right expertise. Common issues include:

• Complex Documentation: Understanding and navigating API documentation can be time-consuming.

• Data Security: Ensuring the secure exchange of sensitive order data is paramount.

• Ongoing Maintenance: API updates and changes require continuous monitoring and adaptation.

This is where API2Cart comes in, providing a unified solution to simplify integration with Salla API and other eCommerce platforms.

How API2Cart Simplifies Order Management on Salla

API2Cart is a unified shopping platform integration interface designed to connect your software with multiple eCommerce platforms, including Salla. It offers various API methods to help you efficiently manage orders on Salla. Here are some of the key API methods:

• order.info: this method enables you to retrieve information about a specific order. An example of the response of this method you can see below:

{
  "return_code": 0,
  "return_message": "",
  "result": {
    "id": "#1001",
    "order_id": "649194274916",
    "basket_id": "dbbf8d3a787f5e33ff9e74971b805ec4",
    "channel_id": null,
    "customer": {
      "id": "832711229540",
      "email": "[email protected]",
      "first_name": "John",
      "last_name": "Smith",
      "phone": ""
    },
    "create_at": {
      "value": "2018-12-21T13:27:11+0000",
      "format": "Y-m-d\\TH:i:sO"
    },
    "currency": {
      "id": "3518f8944d42212dd37daffe097d216e",
      "name": "US Dollar",
      "iso3": "USD",
      "symbol_left": "$",
      "symbol_right": "",
      "rate": 1,
      "avail": true,
      "default": true
    },
    "shipping_address": {
      "id": "2",
      "type": "shipping",
      "first_name": "WAREHOUSE_2",
      "last_name": "admin",
      "postcode": "54654",
      "address1": "dffdsfs",
      "address2": "ddd",
      "phone": "568548568",
      "city": "dddd",
      "country": {
        "code2": "UA",
        "code3": "UKR",
        "name": "Ukraine"
      },
      "state": null,
      "company": "LOCAL TESTING INC",
      "fax": "",
      "website": null,
      "gender": null,
      "region": null,
      "default": false
    },
    "billing_address": {
      "id": "1",
      "type": "billing",
      "first_name": "admin",
      "last_name": "admin",
      "postcode": "54654",
      "address1": "ddd, ddd",
      "address2": "ddd",
      "phone": "",
      "city": "dddd",
      "country": {
        "code2": "UA",
        "code3": "UKR",
        "name": "Ukraine"
      },
      "state": null,
      "company": "",
      "fax": "",
      "website": null,
      "gender": null,
      "region": null,
      "default": true
    },
    "payment_method": {
      "name": "Cash on Delivery (COD)"
    },
    "shipping_method": {
      "name": "Priority Mail International",
      "additional_fields": {
        "provider_code": "usps",
        "code": "PriorityMailInternational",
        "id": 540957016164,
        "price": 139.91,
        "carrier_identifier": null
      }
    },
    "shipping_methods": [
      {
        "name": "Priority Mail International",
        "additional_fields": {
          "provider_code": "usps",
          "code": "PriorityMailInternational",
          "id": 540957016164,
          "price": 139.91,
          "carrier_identifier": null
        }
      }
    ],
    "status": {
      "id": "closed",
      "name": "Closed",
      "history": [
        {
          "id": "open",
          "name": "Open",
          "modified_time": {
            "value": "2018-12-21T13:27:11+0000",
            "format": "Y-m-d\\TH:i:sO"
          },
          "notify": false,
          "comment": ""
        },
        {
          "id": "closed",
          "name": "Closed",
          "modified_time": {
            "value": "2019-05-03T13:55:49+0000",
            "format": "Y-m-d\\TH:i:sO"
          },
          "notify": false,
          "comment": ""
        }
      ],
      "refund_info": null
    },
    "totals": {
      "total": 151.32,
      "subtotal": 11.41,
      "shipping": 139.91,
      "tax": 0,
      "discount": 0
    },
    "total": {
      "subtotal_ex_tax": 11.41,
      "wrapping_ex_tax": null,
      "shipping_ex_tax": 139.91,
      "total_discount": 0,
      "total_tax": 0,
      "total": 151.32,
      "total_paid": null,
      "additional_fields": {
        "shipping_discount_ex_tax": 0,
        "subtotal_discount_ex_tax": 0,
        "tax_discount": 0,
        "subtotal_tax": 0,
        "wrapping_tax": null,
        "shipping_tax": 0,
        "presentment_currency": "USD",
        "presentment_subtotal": 11.41,
        "presentment_total": 151.32,
        "presentment_shipping": 139.91,
        "presentment_tax": 0,
        "presentment_discount": 0
      }
    },
    "discounts": [
      
    ],
    "order_products": [
      {
        "product_id": "",
        "order_product_id": "1552853729380",
        "model": "sdegss23222",
        "name": "Test product",
        "price": 11.41,
        "price_inc_tax": 11.41,
        "quantity": 1,
        "discount_amount": 0,
        "total_price": 11.41,
        "tax_percent": 0,
        "tax_value": 0,
        "tax_value_after_discount": 0,
        "options": [
          
        ],
        "variant_id": "18051723034724",
        "weight_unit": "g",
        "weight": 9072,
        "barcode": null,
        "parent_order_product_id": null,
        "additional_fields": {
          "fulfillment_service": "manual",
          "presentment_currency": "USD",
          "presentment_price": 11.41,
          "presentment_total_price": 11.41,
          "presentment_discount_amount": 0,
          "presentment_tax_value": 0,
          "duties": [
            
          ]
        }
      }
    ],
    "bundles": [
      
    ],
    "modified_at": {
      "value": "2019-05-03T13:55:49+0000",
      "format": "Y-m-d\\TH:i:sO"
    },
    "finished_time": null,
    "comment": "",
    "store_id": null,
    "warehouses_ids": [
      "16136732772"
    ],
    "refunds": [
      
    ],
    "gift_message": null,
    "additional_fields": {
      "processed_at": {
        "value": "2018-12-21T13:27:10+0000",
        "format": "Y-m-d\\TH:i:sO"
      },
      "order_name": "#1001",
      "financial_status": "paid",
      "fulfillment_status": "fulfilled",
      "confirmed": true,
      "gateway": "Cash on Delivery (COD)",
      "landing_site": "/admin",
      "location_id": "NULL",
      "name": "#1001",
      "number": 1,
      "reference": "NULL",
      "referring_site": "",
      "source": null,
      "source_identifier": "NULL",
      "source_name": "web",
      "source_url": "NULL",
      "taxes_included": "false",
      "test": "false",
      "token": "e3bafb67b5c399bc6e8e32a61c87f06a",
      "total_line_items_price": "11.41",
      "total_price_usd": "151.32",
      "total_weight": 9071,
      "user_id": "NULL",
      "browser_ip": "93.77.238.130",
      "landing_site_ref": "NULL",
      "tracking_company": "Other",
      "tracking_number": "a2c.demo.track",
      "tracking_url": null,
      "note_attributes": [
        
      ],
      "tags": [
        "jfgjfgj"
      ],
      "transactions": [
        {
          "id": 822194438244,
          "order_id": 649194274916,
          "amount": "151.32",
          "kind": "sale",
          "gateway": "Cash on Delivery (COD)",
          "status": "pending",
          "message": "Pending the Cash on Delivery (COD) payment from the buyer",
          "created_at": "2018-12-21T13:27:10Z",
          "test": false,
          "authorization": null,
          "currency": "USD",
          "location_id": null,
          "user_id": null,
          "parent_id": null,
          "processed_at": "2018-12-21T13:27:10Z",
          "device_id": null,
          "error_code": null,
          "source_name": "web",
          "receipt": {
            
          },
          "admin_graphql_api_id": "gid://shopify/OrderTransaction/822194438244"
        },
        {
          "id": 822196994148,
          "order_id": 649194274916,
          "amount": "151.32",
          "kind": "sale",
          "gateway": "Cash on Delivery (COD)",
          "status": "success",
          "message": "Marked the Cash on Delivery (COD) payment as received",
          "created_at": "2018-12-21T13:29:04Z",
          "test": false,
          "authorization": null,
          "currency": "USD",
          "location_id": null,
          "user_id": null,
          "parent_id": 822194438244,
          "processed_at": "2018-12-21T13:29:04Z",
          "device_id": null,
          "error_code": null,
          "source_name": "web",
          "receipt": {
            
          },
          "admin_graphql_api_id": "gid://shopify/OrderTransaction/822196994148"
        }
      ]
    }
  }
}



• order.list: allows you to pull a list of orders from the store, returning by default four orders

Practical Applications for eCommerce Software Vendors

How can eCommerce software vendors benefit from integrating with Salla via API2Cart?

Integrating with Salla through API2Cart opens up many opportunities for eCommerce software vendors. By connecting with Salla, vendors can offer a variety of solutions across different software types:

• Inventory Management Systems: Sync orders from Salla in real time to keep inventory accurate and up-to-date.

• Order Management Software: Help merchants track, update, and analyze orders easily, streamlining the order processing workflow.

• Shipping Automation Solutions: Automate the creation of shipping labels and the updating of tracking information using data from Salla orders.

• Marketing Tools: Use order and customer data to personalize emails, recover abandoned carts, and analyze shopping patterns.

What is the impact of Salla integration for eCommerce software vendors?

By integrating with Salla, software vendors can tap into a growing market of Middle Eastern merchants. Salla’s popularity makes it an attractive platform for software vendors. API2Cart simplifies the process, enabling easy access to order, inventory, shipping, and customer data. This integration empowers software vendors to offer a comprehensive solution to merchants, helping them streamline their operations.

Conclusion

Being able to manage orders on Salla is a key advantage for eCommerce software vendors. Integration with Salla allows you to access a growing market of merchants and offer advanced tools to improve their business operations. API2Cart simplifies the integration process with over 100 powerful API methods for managing Salla data, including orders and inventory.

Take advantage of this opportunity to grow your software’s reach. Contact API2Cart now to learn how to manage orders on Salla and enhance your software’s functionality for merchants in the Middle East and beyond.