Order data is the foundation of eCommerce SaaS to perform essential eCommerce functions such as inventory synchronization, order fulfillment, shipping operations, and order tracking. For software providers serving merchants on the Wix platform, access to order data via the Wix Order API is especially important. It enables them to automate and improve critical operations for online sellers using Wix eCommerce.
However, building an integration with Wix’s API and getting consistent access to order data can be complex. In this article, we’ll look at the specifics of the Wix Order API and show an easier way to connect to it through a unified integration solution.
What is the Wix Order API?
The Wix Order API is a part of Wix’s RESTful APIs that allows developers to access and manage eCommerce order information from Wix stores. With this API, software solutions can retrieve order lists, view individual order details, update statuses, create orders, and more.
Why do eCommerce software vendors need order data?
Order data is a key part of how eCommerce SaaS operate. It allows them to provide features for managing and automating workflows that directly affect sellers’ efficiency and customer satisfaction.
- Inventory management: Systems use order data from Wix and other platforms to synchronize stock across multiple sales channels. Whenever a purchase is made on a Wix store, the inventory quantity must automatically update across all connected systems to prevent overselling or out-of-stock errors.
- Warehouse management: Once an order is placed on a Wix store, the system must receive order details instantly to organize picking, packing, and shipment.
- Order status tracking: Software solutions that manage fulfillment, customer notifications, or analytics need to know whether orders are pending, paid, shipped, or canceled. Order fulfillment tools depend on this information to ensure timely and accurate deliveries. When integrated with the Wix Order API, such software can automate the entire process—from receiving new orders to printing shipping labels and updating delivery statuses.
- Reporting and analytics: Platforms use order data from Wix to provide insights about sales performance, top products, customer behavior, and overall business health. This information helps merchants optimize pricing, marketing, and supply chain decisions.
Challenges of integrating with the Wix Order API
While Wix provides detailed documentation, developing a direct integration is not simple. Each platform has its own API structure, authorization method, and data model. Handling these differences for multiple platforms increases complexity.
Building a native Wix API integration can take several months and require continuous maintenance as the API is updated. Inconsistent field mappings or changes in API endpoints may cause data errors. Developers must also handle rate limits, authentication tokens, and response parsing for different data formats.
In addition, each integration must be tested thoroughly to ensure data synchronization works correctly between systems, especially for real-time order and stock updates. Maintaining such integrations across multiple platforms can quickly become expensive and time-consuming.
How to connect to Wix Order API the easy way?
The most efficient way to access Wix order data is through a unified API such as API2Cart. This solution allows software vendors to connect to Wix and more than 60 other eCommerce platforms and marketplaces using a single API.
Instead of building and maintaining separate integrations for each platform, you can use API2Cart to connect to multiple shopping platforms and marketplaces at once. It provides 100+ API methods to get, add, update and sync orders, products, customers, shipments, and more.
What are the methods available for working with Wix orders?
API2Cart provides a list of API methods for working with Wix orders. Namely, eCommerce SaaS can perform the following:
- Retrieve order info via order.list and order.info methods
- Count orders quantity using order.count method
- Add and update Wix orders using order.add and order.update methods
- Get a list of Wix orders that were left by customers before completing the order via order.abandoned.list method
- Work with shipments via order.shipment.info, order.shipment.list, order.shipment.add, order.shipment.update, order.shipment.delete
- Retrieve list of statuses using order.status.list method
For example, the response structure of order.list method for Wix looks like this:
{
"return_code": 0,
"return_message": "string",
"pagination": {
"previous": "string",
"next": "string",
"additional_fields": {},
"custom_fields": {}
},
"result": {
"orders_count": 0,
"order": [
{
"id": "string",
"order_id": "string",
"basket_id": "string",
"channel_id": "string",
"customer": {
"id": "string",
"email": "string",
"first_name": "string",
"last_name": "string",
"phone": "string",
"additional_fields": {},
"custom_fields": {}
},
"create_at": {
"value": "string",
"format": "string",
"additional_fields": {},
"custom_fields": {}
},
"currency": {
"id": "string",
"name": "string",
"iso3": "string",
"symbol_left": "string",
"symbol_right": "string",
"rate": 0,
"avail": true,
"default": true,
"additional_fields": {},
"custom_fields": {}
},
"shipping_address": {
"id": "string",
"type": "string",
"first_name": "string",
"last_name": "string",
"postcode": "string",
"address1": "string",
"address2": "string",
"phone": "string",
"phone_mobile": "string",
"city": "string",
"country": {
"code2": "string",
"code3": "string",
"name": "string",
"additional_fields": {},
"custom_fields": {}
},
"state": {
"code": "string",
"name": "string",
"additional_fields": {},
"custom_fields": {}
},
"company": "string",
"fax": "string",
"website": "string",
"gender": "string",
"region": "string",
"default": true,
"tax_id": "string",
"identification_number": "string",
"alias": "string",
"additional_fields": {},
"custom_fields": {}
},
"billing_address": {
"id": "string",
"type": "string",
"first_name": "string",
"last_name": "string",
"postcode": "string",
"address1": "string",
"address2": "string",
"phone": "string",
"phone_mobile": "string",
"city": "string",
"country": {
"code2": "string",
"code3": "string",
"name": "string",
"additional_fields": {},
"custom_fields": {}
},
"state": {
"code": "string",
"name": "string",
"additional_fields": {},
"custom_fields": {}
},
"company": "string",
"fax": "string",
"website": "string",
"gender": "string",
"region": "string",
"default": true,
"tax_id": "string",
"identification_number": "string",
"alias": "string",
"additional_fields": {},
"custom_fields": {}
},
"payment_method": {
"name": "string",
"additional_fields": {},
"custom_fields": {}
},
"shipping_method": {
"name": "string",
"additional_fields": {},
"custom_fields": {}
},
"shipping_methods": [
{
"name": "string",
"additional_fields": {},
"custom_fields": {}
}
],
"status": {
"id": "string",
"name": "string",
"history": [
{
"id": "string",
"name": "string",
"modified_time": {
"value": "string",
"format": "string",
"additional_fields": {},
"custom_fields": {}
},
"notify": true,
"comment": "string",
"additional_fields": {},
"custom_fields": {}
}
],
"refund_info": {
"shipping": 0,
"fee": 0,
"tax": 0,
"total_refunded": 0,
"time": {
"value": "string",
"format": "string",
"additional_fields": {},
"custom_fields": {}
},
"comment": "string",
"refunded_items": [
{
"product_id": "string",
"variant_id": "string",
"order_product_id": "string",
"qty": 0,
"refund": 0,
"additional_fields": {},
"custom_fields": {}
}
],
"additional_fields": {},
"custom_fields": {}
},
"additional_fields": {},
"custom_fields": {}
},
"totals": {
"total": 0,
"subtotal": 0,
"shipping": 0,
"tax": 0,
"discount": 0,
"additional_fields": {},
"custom_fields": {}
},
"total": {
"subtotal_ex_tax": 0,
"wrapping_ex_tax": 0,
"shipping_ex_tax": 0,
"total_discount": 0,
"total_tax": 0,
"total": 0,
"total_paid": 0,
"additional_fields": {},
"custom_fields": {}
},
"discounts": [
{
"code": "string",
"value": 0,
"type": "string",
"additional_fields": {},
"custom_fields": {}
}
],
"order_products": [
{
"product_id": "string",
"order_product_id": "string",
"model": "string",
"name": "string",
"price": 0,
"price_inc_tax": 0,
"quantity": 0,
"discount_amount": 0,
"total_price": 0,
"tax_percent": 0,
"tax_value": 0,
"tax_value_after_discount": 0,
"options": [
{
"option_id": "string",
"name": "string",
"value": "string",
"price": 0,
"weight": 0,
"type": "string",
"product_option_value_id": "string",
"additional_fields": {},
"custom_fields": {}
}
],
"variant_id": "string",
"weight_unit": "string",
"weight": 0,
"barcode": "string",
"parent_order_product_id": "string",
"additional_fields": {},
"custom_fields": {}
}
],
"bundles": [
{
"product_id": "string",
"order_product_id": "string",
"model": "string",
"name": "string",
"price": 0,
"price_inc_tax": 0,
"quantity": 0,
"discount_amount": 0,
"total_price": 0,
"tax_percent": 0,
"tax_value": 0,
"tax_value_after_discount": 0,
"options": [
{
"option_id": "string",
"name": "string",
"value": "string",
"price": 0,
"weight": 0,
"type": "string",
"product_option_value_id": "string",
"additional_fields": {},
"custom_fields": {}
}
],
"variant_id": "string",
"weight_unit": "string",
"weight": 0,
"barcode": "string",
"parent_order_product_id": "string",
"additional_fields": {},
"custom_fields": {}
}
],
"modified_at": {
"value": "string",
"format": "string",
"additional_fields": {},
"custom_fields": {}
},
"finished_time": {
"value": "string",
"format": "string",
"additional_fields": {},
"custom_fields": {}
},
"comment": "string",
"store_id": "string",
"warehouses_ids": [
"string"
],
"refunds": [
{
"id": "string",
"shipping": 0,
"fee": 0,
"tax": 0,
"total": 0,
"modified_time": {
"value": "string",
"format": "string",
"additional_fields": {},
"custom_fields": {}
},
"comment": "string",
"items": [
{
"product_id": "string",
"variant_id": "string",
"order_product_id": "string",
"qty": 0,
"refund": 0,
"additional_fields": {},
"custom_fields": {}
}
],
"additional_fields": {},
"custom_fields": {}
}
],
"gift_message": "string",
"order_details_url": "string",
"additional_fields": {},
"custom_fields": {}
}
],
"additional_fields": {},
"custom_fields": {}
},
"additional_fields": {},
"custom_fields": {}
}
By integrating through API2Cart, B2B software vendors can easily implement order management features for Wix sellers and work with other important store data.
Start your free 14-day API2Cart trial to see how easy it is to access Wix order data and manage integrations across all major eCommerce platforms.
