This page addresses new data regulations that go into effect on May 25th 2018 and explains how API2Cart process sensitive data to guarantee its customers greater security, transparency, and control over the personal information. Our company strives to provide API2Cart clients with a seamless experience and data security.

What is GDPR?

The General Data Protection Regulation (GDPR) is a regulation within EU law that determines data protection and privacy protection of European Union citizens. GDPR directs the export of personal data outside the European Union as well. According to its terms, a person has to give freely given, specific, informed, and unambiguous consent for the information to be used by the company, otherwise using the personal info of a particular individual is considered illegal.

Because API2Cart deals with the personal data of EU citizens and since the proper treatment of personal data of all clients, regardless of their nationality, is the company’s primary goal, we have taken a set of measures to get compliant with EU data protection requirements and have made the treatment of sensitive data even more transparent.

Quick Summary of the Updates

API2Cart guarantees that every client or website visitor has the right to:

  • Know what kind of information is collected by API2Cart and how it will be processed;
  • Inquire why and at what steps of cooperation the personal data is collected;
  • Agree or disagree on providing personal info during the very first interaction with the website/service;
  • Request correction, amendment or extraction of their personal data;
  • Ask to specify the ways the data provided is secured by API2Cart;
  • Withdraw the consent for personal data processing.

What Kind of Personal Data does API2Cart Collect with Your Consent?

For a website visitor

When you visit API2Cart website, our server records the information being sent from your browser:

  • Web request (e.g. date, time, etc.);
  • IP address;
  • Browser type;
  • Browser language;
  • One or more cookies identifying the browser.

Once a person visits API2Cart official website we send a notification informing what data is being collected and give an opportunity either to agree or disagree with data processing.

The data we receive at this stage are used to monitor and analyze website visitor flow in Google Analytics.

For a person registering an account

When creating API2Cart account, you are asked to provide the following information:

  • Name;
  • E-mail address;
  • Password for the API2Cart account;
  • Phone number.

The data collected will be used by the service to identify the user and guarantee the security.

For a person performing shopping cart integration

Depending on the type of cart, API2Cart might request the following information:

  • Stores’ URLs;
  • Stores’ API credentials;
  • Type of Shopping Platform;
  • FTP access (used only to set up bridge).

At every step API2Cart guarantees data protection against unauthorized access to or unauthorized alteration, disclosure or destruction of personal information.

How Long the Data is Being Saved

Because API2Cart has adapted its privacy policy to GDPR terms, we’ll keep the record for the personal information you provided during 30 days after the last interaction. After the time period of 30 days expires the personal info on a particular client gets deleted and the process is irreversible.

What are Cookies and What Data is Collected

A computer “cookie” (HTTP cookie, a web cookie, browser cookie or Internet cookie) is a packet of data that a computer receives and sends back without changing. Once you visit any website, it sends cookies to your computer and the data gets saved in a file located inside the web browser. Cookies include information that help any website keep track of the visits and users activities.

If you visit API2Cart official website via our service we collect the following data:

  • User agent (your browser) info;
  • Email and account information;
  • IP address;
  • All forms submitted on our site.

Why does API2Cart Collect Personal Data?

GDPR introduces relevant terms to provide online users with greater security, transparency, and control of their personal data — a principle we couldn't agree more with. Therefore, API2Cart is GDPR-friendly company and has implemented all the necessary changes to the ways customers’ info is collected. You trust us your sensitive data and we take all the necessary measures to guarantee its security and transparency of processing.

Here is why we collect customers personal information described in the previous section:

  1. To track website traffic and analyze the customers flow to provide the most relevant materials for website audience;
  2. To perform accurate integration process;
  3. To improve customer journey and usability of API2Cart website.

Key Aspects on Personal Data Extraction

API2Cart customers can submit a request on personal data extraction any time and being on any step of integration process (either after registering an account, performing integration). At your consent, the personal information can be completely or partially deleted from the company’s database. Send an email to dpo@api2cart.com and API2Cart Data Protection Officer will process your request and send you the report on the actions undertaken.

Note, that the process of data extraction is irreversible. Thus, after the request has been fulfilled we won’t be able to restore your account.

Submit a Request on Personal Data Collected any Time

API2Cart customers have the right to submit any request on the personal information they submitted while interacting with the online shopping cart integration service. Drop us a line and we’ll send you the report on your personal data that you’ve provided. Contact Data Protection Officer at dpo@api2cart.com and get all the necessary information.

More Questions?

API2Cart Support Managers will be happy to provide you with any assistance regarding your personal details or give you comprehensive answers on the way your data are treated by our system.

Support Managers are available 24/7, contact us via manager@api2cart.com and get immediate report upon your claim.