Import Orders From Marketplaces

Published 1 June 2023 | Updated 6 June 2023 | Vlad Yevtushenko

The process of importing orders from marketplaces plays a pivotal role in the functioning of various eCommerce software solutions, including order and inventory management, ERP, and shipping software. This step is necessary to ensure optimal performance and seamless operations despite its complexity.

To obtain data on orders made through the e-store, the software must be able to connect with multiple online marketplaces, such as Amazon, eBay, and Walmart

This article will explore how it is possible to import orders from marketplaces.

What Order Data Can You Get From Marketplaces

Marketplace order data is a valuable source of information, containing many data points that can be leveraged for various business purposes.

Here is the detailed description of order data that can be retrieved from marketplaces:

  • Customer information - customers' name, last name, ID, email address, phone number, create date, etc.
  • Billing and shipping address - postcode, address, phone number, city, country, state, company, and website (if any).
  • Payment and shipping method
  • Ordered product information - order ID, name, price, quantity, etc.

In addition to the data above, marketplaces offer many other order information that can be obtained through integration.

It would be best if you created connections with each store to collect complete information about your clients' orders from their various online stores on different marketplaces. However, this development process can come with multiple challenges that must be addressed effectively.

Implementing Software Features with Imported Order Data

Numerous software vendors need to import e-store order data for their features. This data enables them to offer inventory synchronization, order status notification, product recommendations, and more. Let's detail some popular features that deal with order data. 

 Firstly, the synchronization of inventory levels is crucial for online merchants. Providing the feature of real-time inventory synchronization requires software integration with shopping platforms and marketplaces. It should be qualified for importing order data and syncing product information across various sales channels. 

 Secondly, personalized emails to e-store customers are essential. Marketing automation software can generate personalized emails using order, customer, and product data. These emails can include information about new products, discounts, offers, product recommendations, abandonment cart notifications, and other personalized information. 

 Thirdly, software vendors who propose order management solutions must provide the functionality to track and notify customers about the status of their orders. 

The Challenges of Order Importing

eCommerce software developers must add marketplace integrations to their applications to attract more potential customers. However, developing multiple integrations with marketplaces can take time and effort. 

Integrating with various shopping platforms and marketplaces allows eCommerce B2B software to gather orders from multiple sales channels. 

 Software providers must remember that each shopping platform and the marketplace has its method of data storage to access order information. Compatibility with new versions of the marketplace must also be considered, requiring integration upgrades that can be expensive for software providers without a specialized developer on staff.

Easy Ways to Import Orders from Marketplaces

Retrieving orders from multiple marketplaces can be challenging. However, with the right tools, importing orders can be a breeze. One such tool is API2Cart, a unified API that allows you to connect to multiple eCommerce platforms and marketplaces, including Amazon, eBay, etc. 

Once connected to API2Cart, you can retrieve data such as orders, products, customers, and shipments. You can get a free month's trial.

API2Cart' API methods lets you sync orders across multiple platforms. For example, you can get orders from Shopify and Amazon and sync them across both platforms. 

API2Cart provides methods that allow you to retrieve all orders from a specific period from various marketplaces. 

Unique e-store orders can be easily tracked with the help of the order.list method. Moreover, users can quickly sort  orders by ID, store ID, customer ID, order status, order ID, and shipping provider using this approach., and time parameters such as create_from, created_to and modified_from, modified_to.

This method can automate the order import process, so you do not have to retrieve orders daily manually. Automating the order import process can save time and reduce errors.

Also, you can use one more method: 

By setting up webhooks for the order.add event, your application will be informed when a new order is placed. Webhooks offer real-time updates, reducing server load and saving time. They send data only when relevant, eliminating unnecessary API calls.

Registering for a free API2Cart account allows you to import order data from your clients' stores using API2Cart API methods. Our API Docs provide a thorough solution for your needs. 

Our customer support is available 24/7 to answer your queries. Feel free to contact us for any further assistance you may need.