eCommerce Integration for Order Management Systems: Flow in the Industry

Published 11 November 2014 | Updated 26 June 2020 |

order-management-system-integration

Why is eCommerce integration for order management software providers so important now? Let's take a closer look at this question. 

In today's competitive online world, e-retailers need to take advantage of every possibility to improve their operational efficiency. They have to find a way to speed up their delivery processes and ensure customer satisfaction. Integration between their website and one of the order management systems is a surefire way to achieve these goals. According to the National Retail Federation, order management processes optimization can reduce e-retailers costs by 5% - 17% and improve customer satisfaction by 8% - 19%. Consequently, order management systems have become of high demand in the eCommerce world, and this field of B2B service is considered to be a foundation for a successful business. 

That is why if you are running an order management software for e-retailers than you have to build the connection with eCommerce platforms that they use.

In this article, you'll get more detailed information about order management system integration with multiple eCommerce platforms.

Why Is It Necessary to Develop the Integration Between Your Order Management Software and eCommerce Platforms

Order management software allows merchants to manage their orders via multiple channels from one system. It enables them to simplify and streamline the fulfillment process. As a matter of fact, such services sync in real-time and check the new events notifying vendors about them instantly.

To satisfy all client's needs, order management system providers have to integrate their soft with various eCommerce platforms to gather the necessary info. That is why eCommerce integration for order management systems is vital. It allows them to provide e-retailers with their primary functionality. Without connecting with various shopping platforms, it is impossible to add, retrieve, delete, and sync the data from the clients' e-stores.

So, it means that order management software providers need to access the info related to orders, customers, products, etc. from e-stores.

Moreover, the development of connection with multiple eCommerce platforms allows to increase the profits of orders management software providers. More developed integrations with various shopping platforms mean more prospective clients. Why is it so? That's because the e-retailers use different eCommerce platforms for their online businesses. For example, Shopify, WooCommerce, and Squarespace are the most popular platforms in the USA. Top eCommerce platforms in Europe are Magento and PrestaShop.

If you want to increase your clients' base and your market share, think about the development of connection with a few eCommerce platforms.

The Aspects of eCommerce Integration

Accessing users’ data on different platforms requires strong technical expertise as each solution has a specific way of data storage. Thus, designing multiple integration methods will entrench you upon considerable time and need some money expenses.

To put it in a nutshell, finding a simple and effective solution for data interactions between your business soft and various shopping platforms can be a solution to the problem. Integration with multiple platforms via API2Cart appears to be an effective way to overcome this challenge. It provides a single API to connect with 40+ shopping platforms at once, including Magento, WooCommerce, BigCommerce, Shopify, PrestaShop, and many others. Skim through the infographic below to see the benefits of the integration with shopping carts, the challenges related to the integration, and their solutions. Explore the possibilities of API2Cart and find our how your order management system can use them. 

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Easy eCommerce Integration for Order Management Software

As you can see, API2Cart is the easiest way to develop a connection with multiple eCommerce platforms. Using it, you won't need to worry about the shopping platform integration maintenance and upgrades. Also, you'll be able to save your developers' time and your company's budget.

API2Cart enriches order management soft possibilities and allows to:

  • Retrieve orders and customers with related information from eCommerce stores, process it within your system and provide your clients with robust order management opportunities;
  • Sync orders placed on the e-stores and various marketplaces to manage them in seconds;
  • Get order status and order update to perform their tracking easily;
  • Retrieve customers details to send notifications about their orders anytime, anywhere;
  • Perform product count and notify your customers on inventory updates at once.

API2Cart’s flexible infrastructure enables adding an unlimited number of clients’ stores, considering all the unique business needs and demands. Both static and interactive docs are presented to outline patterns on how to work with the service. Our dedicated team of engineers and managers is always ready to answer all your questions and solve them. Moreover, it’s feasible to broaden functionality on the request. SSL certificate is used to ensure integration security as well as you are offered a 32-symbol API Key to access the system.

How to Import e-Stores' Orders into Your Order Management System Using API2Cart

As we have already mentioned above, API2Cart has all the necessary API methods that allow your software to make different operations easily. Let's take a look at importing orders from multiple e-stores into your system using API2Cart.

With API2Cart, it is easy to gather order data from multiple online stores, sites, and marketplaces.

There are two ways how you can use API2Cart possibilities to know about new orders on stores:

- Webhook for order.add event. First is setting the webhooks for order.add event to get notified every time the new order is placed. Using webhooks is much more beneficial way in comparison to polling an API, as it decreases the server load, saves API requests, and provides more up-to-date info.

- order.list API method. Another option for tracking new orders is executing order.list method once in a while to get a list of products to be imported to your system. You can also filter the orders by creating time with created_from and created_to parameters.

More detailed info about the whole use cases that you can solve with API2Cart you can find here.

Conclusion

So, in case if you provide order management service and can’t solve the problem of performing eCommerce integration, don’t hesitate to contact us. Schedule a FREE Consultation, and our representative will answer all questions helping to survive in the surging sea of orders. Also, you can contact us by email or chat. We are ready to help you 24/7.

Notice that you can test API2Cart for 30-days absolutely for free. So, don't hesitate to connect your order management software with dozens of eCommerce platforms with no additional efforts.