It all depends on the speed of connection and your shopping cart server, as well as the type of shopping cart. For example, the requests for Magento take more time than for the shopping cart like osCommerce. While retrieving data from shopping cart specify the necessary fields in the parameters. This will speed up the process. Do not specify the unnecessary fields, because for some fields additional requests may be sent, which increases the time of data retrieving.

It is also important to consider that due to the specifics of some shopping cart platforms, we need to make multiple requests to the store to generate a response for you. The number of requests directly depends on the selected response fields, and for some platforms, it may also grow exponentially based on the number of items in the response (e.g., products or orders). Therefore, the more items you try to retrieve at once, the more requests we will need to make to the store.

That is why we recommend obtaining only the response fields that are truly necessary for your business logic. For these purposes, you need to use the response_fields parameter. In the store dashboard, you can view a list of methods that include links with field sets requiring the minimal number of requests to the store:

Our developers are constantly improving the service to provide its fast and reliable performance.

Posted in: General Service Questions