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What should I do when an error "Unable to Connect to tcp://store-url" occurs?

If this error occurs:

  • Check whether API2Cart IP is in the server’s firewall white list and restart the requests. (How to add IP to white list)
  • Your server’s characteristics isn’t suitable for particular shopping cart. Optimize your server configurations to establish proper work.
  • Increase the server’s RAM

Posted in: Troubleshooting