What is Hybris Integration and How to Develop It

Integration with eCommerce platforms and marketplaces is a must for SaaS products whose clients are online store owners. The more shopping platforms your eCommerce SaaS supports, the more likely you are to meet the needs of a wide range of online retailers. That is why you, as an eCommerce service provider, should think about connecting your software with as many eCommerce platforms and marketplaces as possible, as this helps both you and your clients. Hybris api integration is one more way to attract more clients and strengthen your position in the market.

In this article, we will explain why it is important for you, as an eCommerce software vendor, to integrate your system with the Hybris platform, how the hybris api rest layer works, what challenges you may face when building hybris integration api scenarios, and how to use a unified approach with API2Cart to simplify hybris api integration.

Key Facts about Hybris API

The hybris api is exposed through the Omni Commerce Connector (OCC), which is a set of RESTful endpoints designed for common shopper interactions. The SAP Commerce Cloud OCC package is the core reference for hybris occ api documentation and describes all available resources and operations.

OCC is a hybris api rest interface that uses HTTP verbs and OAuth2-based authorization. It allows you to retrieve products, customers, orders and other store data required for B2B SaaS workflows such as order management, inventory sync, pricing, personalization, and analytics.

The official hybris occ api documentation is available in Swagger / OpenAPI format and supports both JSON and XML representations, which simplifies adoption, testing and governance. Developers can examine request and response schemas, try calls directly in the browser, and generate client stubs for different programming languages.

What Are the Benefits of Hybris API Integration?

Originally founded in 1997 and acquired by SAP in 2013, Hybris (now SAP Commerce Cloud) is a well-established digital commerce platform with strong backing and a focus on large and enterprise-level businesses in the United States, United Kingdom and other parts of Europe.

The Hybris architecture is highly adaptable, offering flexible configuration and customization options. According to BuiltWith, over 19,000 online stores have built their websites on this platform. For eCommerce service providers, this means that hybris integration opens access to a large, stable client base.

The hybris api makes it possible to get customers, orders, product data and other store information. As a result, B2B SaaS providers can implement a wide range of functionality around catalog management, order processing, fulfillment, marketing automation and reporting when they have proper access to this data.

Main benefits of hybris integration for eCommerce software providers include:

• Customer base growth. With more than 19,000 stores using the platform, hybris integration is a strong opportunity to attract new merchants that already rely on SAP Commerce Cloud for their daily operations.
• Revenue increase. Every new supported platform can translate into more paying clients for your SaaS. By adding hybris api integration you make your offering more attractive to mid-size and enterprise retailers.
• Product value and functionality improvement. Implementing hybris integration api capabilities allows you to explore new market opportunities, support more complex B2B and B2C scenarios, and extend the functionality of your SaaS product.

However, developing integration with an enterprise eCommerce platform is usually a complicated and resource-intensive process. Below we will look at some of the main pitfalls and technical challenges of implementing hybris api.

Pitfalls of Implementing Hybris Integration

Building and maintaining a direct integration with the hybris api requires considerable technical skills and a deep understanding of the platform’s data model. SAP Commerce Cloud uses a flexible but complex framework with its own way of storing and exposing data, including custom types, extensions and layered services.

In addition, support or community resources may not always provide clear explanations of errors for edge cases. Although there is an online community and official documentation, some scenarios still require hands-on experience and detailed debugging, especially when working with custom configurations, multiple storefronts or advanced B2B features.

Hybris Integration via API2Cart

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Other Challenges You May Face When Developing Shopping Cart Integration

When we talk about integration with eCommerce platforms in general, it is one of the most difficult tasks for any company that provides eCommerce services. If you try to integrate your SaaS solution with multiple platforms, you will need a lot of time and expertise to understand each shopping cart and marketplace. Hybris is no exception.

Some of the typical challenges of building direct integrations with platforms like Hybris include:

• Handling complex technological specifics of each platform. To deal with hybris api rest endpoints and custom logic correctly, you need a highly skilled engineering team that can work with SAP Commerce Cloud, its extensions and deployment models.
• Integration projects require constant effort, experience and skills. A single custom hybris integration can take months to deliver and stabilize. Creating and maintaining many separate integrations with different platforms multiplies that effort.
• New platform versions and changes in APIs can break existing integrations. Developers often implement logic against a specific version of a platform. When SAP Commerce Cloud is updated, your code may no longer behave correctly, which leads to additional work for adapting to new releases.

Because of these reasons, interacting with multiple shopping carts and marketplaces through separate, custom-built connectors is extremely difficult and costly. A more scalable approach is to use a unified API service that already covers hybris api and other platforms.

Using a ready-made integration solution such as API2Cart’s unified API is one of the most efficient ways to work with multiple platforms. API2Cart has already established connections with more than 60 eCommerce platforms and marketplaces, including Hybris, and below you will see how this can help.

Which Industries Can Benefit from Hybris Integration

API2Cart can be highly valuable for eCommerce software providers operating in the following industries:

• Shipping management software
• Inventory management software
• eCommerce marketing automation software
• Chatbots
• POS software integration
• Product catalog software
• Warehouse management software
• Multi-channel software
• Many others

How to Easily Develop Hybris Integration

API2Cart has developed a unified API that allows eCommerce solution providers to implement hybris api integration and other platform integrations easily and quickly. It offers connectivity with over 60 eCommerce platforms and marketplaces such as Hybris, Shopify, Magento, PrestaShop, OpenCart, BigCommerce, WooCommerce and more using a single integration layer.

For now, API2Cart provides the following API methods to work with Hybris:

• For working with products: product.list, product.info, product.count, product.find, product.child_item.list
• For working with orders: order.list, order.count, order.info, order.add
• For working with order statuses: order.status.list
• For working with customers: customer.list

API2Cart has a wide range of API methods that allow eCommerce application providers to work with product details, orders, shipments, categories and customers. There are also many additional methods and options for hybris integration api scenarios that can be combined to support your specific use cases.

Hybris API response example (product.list)

For example, if you need to get a list of products, you can execute the product.list method. Below is an example of the response structure:

{
  "return_code": 0,
  "return_message": "",
  "pagination": {
    "previous": null,
    "next": "..."
  },
  "result": {
    "products_count": 1,
    "product": [
      {
        "id": "42",
        "type": "configurable",
        "u_model": "iphone_11_pro",
        "u_sku": "iphone_11_pro",
        "name": "iPhone 11 Pro",
        "description": "The <b>iPhone 11 Pro</b> ...",
        "short_description": "",
        "price": 450,
        "advanced_price": [],
        "quantity": 995,
        "inventory": [],
        "categories_ids": [22],
        "stores_ids": ["1"],
        "url": "https://demo.api2cart.com/woocommerce/?product=iphone-11-pro",
        "seo_url": "https://demo.api2cart.com/woocommerce/?product=iphone-11-pro",
        "avail_sale": true,
        "avail_view": true,
        "is_virtual": false,
        "is_downloadable": false,
        "weight": 0.2,
        "weight_unit": "kg",
        "images": [
          {
            "id": "base_58",
            "http_path": "https://demo.api2cart.com/woocommerce/wp-content/uploads/2020/05/iphone_11_pro_sg_2_3.jpg",
            "alt": "iPhone 11 Pro",
            "type": "IMAGE_TYPE_BASE"
          }
        ],
        "product_options": [
          {
            "id": "ram",
            "name": "RAM",
            "type": "select",
            "required": true,
            "option_items": [
              {"id": "4", "name": "4"},
              {"id": "8", "name": "8"},
              {"id": "12", "name": "12"}
            ]
          }
        ],
        "dimensions_unit": "m",
        "width": 71.4,
        "height": 8.1,
        "length": 144,
        "additional_fields": {
          "viewed_count": 0,
          "ordered_count": 2,
          "stock_status": "In stock"
        }
      }
    ]
  }
}
    

You can try out how it works using our demo stores or your clients’ stores. Just register a free 14-day trial and follow the guidelines. We also provide useful guides on how to add stores based on different platforms, both open-source and hosted.

If you have any questions about how API2Cart works and how it can help you solve your business cases, contact us or schedule a call with our representative.

Conclusion

For any eCommerce B2B software, integrations are unavoidable. By using API2Cart, you can connect your business with over 60 shopping platforms and marketplaces at once. This allows you to overcome most of the technical challenges related to the hybris api and start leveraging its benefits: more customers, higher-quality services, larger market share, entry into new markets and increased profits.

So, do not hesitate and start a free 14-day trial to see how API2Cart can help you solve your business needs. If you have any questions, feel free to contact us or schedule a call with our representative.