Updated 28 August 2023 |

The integration with Salesforce Commerce Cloud (formerly known as Demandware) is widely regarded as a popular integration that eCommerce SaaS App solutions should have. It is a robust platform with a successful track record of 16 years and over 150,000 satisfied store owners. Integrating with this shopping platform will provide numerous opportunities for your software solution.

Salesforce Commerce Cloud (formerly Demandware) is one of the most widely used and popular eCommerce platforms available. By integrating with it, your software solution will benefit from a vast array of features and capabilities that will make it easier for store owners to manage their businesses. 

This article explores the significance of integrating your eCommerce software with Salesforce Commerce Cloud and offers guidance on seamlessly connecting with it.

The Advantages of Salesforce Commerce Cloud Integration

The Salesforce Commerce Cloud platform provides scalability, reliability, and security for merchants to compete in a rapidly changing retail environment. Salesforce Commerce Cloud is a popular choice among retailers due to its ability to enhance the shopping experience for customers.

The platform was known as Demandware before it was acquired by Salesforce. The platform came with 16 years of experience and a customer base of thousands of satisfied store owners worldwide.

Salesforce Commerce Cloud is widely used in various countries around the world. It is used by a substantial number of stores in the United States, the United Kingdom, and Germany.

Integrating your solution with Salesforce Commerce Cloud can help you increase your customer base, expand your software business, and enhance your marketing opportunities.

Successful integration of your solution with Salesforce Commerce Cloud is necessary for your software businesses to expand their reach to new shop owners and increase revenue opportunities. However, there are several challenges associated with integration, as we will discuss below.

Possible Challenges That May Arise During Integration

Integration with shopping platforms is a complex task for every eCommerce software provider. Let's explore the main reasons why.

Integrating Salesforce Commerce Cloud with other systems can be a challenging and expensive process. It requires the skills of qualified technicians to ensure the process is handled correctly. The integration must consider all aspects of the project, including data mapping, data synchronization, security protocols, and workflow automation.

The technicians handling the integration must have a comprehensive understanding of the technical requirements for the integration to be successful.

If your developers' team has previously built an integration with a shopping platform, whether it was due to customer demand or any other reason, you can understand the difficulties involved. Therefore, it is recommended to select a pre-built shopping cart integration solution such as API2Cart.

How to Build The Connection with Salesforce Commerce Cloud Easily

API2Cart is a unified eCommerce API that simplifies integration with marketplaces and shopping platforms. With just one API, it is possible to integrate with more than 40 shopping platforms, including popular platforms such as Magento, Wix, WooCommerce, BigCommerce, PrestaShop, OpenCart, and others, including Salesforce Commerce Cloud.

API2Cart provides a comprehensive set of API methods for working with Salesforce Commerce Cloud products, orders, customers, and other entities. These are the API2Cart API methods currently supported for SalesForce Commerce Cloud:

  • for working with products: product.list,  product.count, product.info, product.update,  product.child_item.list 
  • for working with orders: order.count, order.list, order.info,  order.add, order.update,  order.status.list, order.abandoned.list, order.shipment.list 
  • for working with customers: customer.list, customer.count, customer.info, customer.find

You can find all the supported methods either here or in our API documentation.

One of the main benefits of API2Cart is that it eliminates the necessity of developing separate integrations and constantly updating support for new versions of shopping platforms. After integrating your solution with API2Cart, you will have the capability to access and manipulate store data from any of the supported platforms. Additionally, it is possible to efficiently access and manage store data, including orders, products, customers, shipments, categories, and more. Also, API2Cart regularly adds support for new versions of platforms, eliminating the need for constant monitoring and development of support.

API2Cart offers flexible pricing options and a 30-day free trial period for its service that provides software solutions with integration with Salesforce Commerce Cloud. 

The API2Cart is designed to simplify the process of integrating with the Salesforce Commerce Cloud to save time and money. API2Cart’s developers are experienced in eCommerce integration. If you need more information, please don't hesitate to contact us.

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