How to Perform Salesforce Commerce Cloud ERP Integration

Published 11 June 2020 | Updated 13 August 2020 |

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As an ERP solution provider, you are well aware of the importance to quickly and seamlessly manage all the processes related to e-stores. It includes processing orders, monitoring inventory levels, providing customized reports, optimizing shipping processes, and offering additional services. However, to do all that, you have to properly integrate your solution with the eCommerce platforms that e-store owners use for their businesses.

Without integrating your ERP solution with shopping cart software such as Magento, Shopify, or Salesforce Commerce Cloud, you won’t be able to work with and retrieve the information needed for your system.

For you, as an ERP solution provider, the online stores of retailers represent an extremely valuable asset. That is because they can help you tap into a vast amount of data, including stock levels, shipping, order, and product data.

In this article, we are going to explore all the aspects of Salesforce Commerce Cloud ERP integration. Also, we will discover the easiest way of developing a connection with this eCommerce solution.

The Importance of eCommerce Integration for ERP Systems

So why is integration with the eCommerce platforms the must-have for your ERP system? Let’s explore the main reasons that show the importance of shopping platform integration for your software.

First of all, it helps to provide your functionality to the e-store owners and to do the following:

  • Access order details and lists of orders
  • Sync inventory in order to show the accurate quantity of an item
  • Retrieve all products’ lists with images, prices, descriptions, variants, attributes, and categories
  • Use the received data from stores for creating detailed reports and provide statistic data to retailers

Also, by integrating your solution with eCommerce platforms, you’ll make it easier for users to collaborate with you.

Connection of your solution with shopping platforms enables you to automate all retailers’ tasks easily and allows your customers to get more time for what they have to do.

Moreover, you can increase your income in time. By integrating your ERP solution with various shopping platforms like Salesforce Commerce Cloud, you’ll be able to reach more customers and therefore grow your profits.

Salesforce Commerce Cloud ERP Integration: Benefits and Challenges

The Salesforce Commerce Cloud is a modern eCommerce platform that is steadily growing, despite the COVID-19 lockdown. Compared to most of its competitors, such as WooCommerce, PrestaShop, or Magento, this platform is expanding continuously.

Almost every marketer knows that Salesforce is an astounding company that creates some of the best tools available today on the market. One simply cannot go wrong by choosing Salesforce Commerce Cloud as an eCommerce platform.

Before being acquired by Salesforce, this platform was called Demandware. It came with a solid 16 years of experience and over 40,000 satisfied store owners worldwide.

Salesforce Commerce Cloud is popular in different countries of the world. It powers a significant number of stores in the United States, the United Kingdom, and Germany.

By integrating your solution with Salesforce Commerce Cloud, you’ll not just expand your pool of customers and grow your business, but also enlarge your marketing opportunities.

Of course, Salesforce Commerce Cloud ERP integration is a tedious process that could present numerous challenges.

First, you should know that the platform is extremely complex, so you need to hire a developer who has done these integrations before. The developer has to continually update and manage the connection, to ensure that there are no bugs and everything runs smoothly.

In addition to the expensive fees of hiring an experienced developer, you also need maintenance services on a monthly basis. This could take you thousands of dollars at a minimum.

Fortunately, it is not necessary to get through all that. You don’t have to spend your hard-earned money, because there is a better way. You can use API2Cart and enjoy a wide range of benefits.

How to Develop The Connection with Salesforce Commerce Cloud?

The best way to develop a secure, reliable, and bug-free integration with the Salesforce Commerce Cloud platform is by using our professional service. API2Cart provides a unified API that makes it super easy for you to connect with this eCommerce solution. Additionally, it enables you to connect with 40+ other shopping platforms and marketplaces at once.

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For the Salesforce Commerce Cloud, API2Cart supports the following API methods:

  • For working with products: product.list/ count/ info/ update/ child_item.list
  • For working with orders: order.count/ list/ info/ add/ update/ status.list/ shipment.list/ abandoned.list
  • For working with customers: customer.list/ info/ count/ find

Detailed information about all the supported methods for managing the e-store data you can find in our API Docs.

With our service, you’ll never have to spend exorbitant amounts of money on integration processes. Moreover, you don’t have to develop separate integrations between your ERP system and multiple eCommerce platforms.

Once the connection with API2Cart is complete, you’ll be able to quickly access the data from your customers’ e-stores and use it for your needs. Of course, you don’t need to worry about the eCommerce integration maintenance because we are responsible for it.

We also offer flexible pricing options. We know how hard it is for businesses to grow and expand post the COVID era, so we’re willing to let you test all our platforms' features for free during the first 30 days. Contact us now and get more details.